Octopus Energy 4+ Energy at your fingertips Octopus Energy #5 in Utilities 4.8 36.1K Ratings Free Screenshots iPhone iPad Manage your Octopus Energy account from your fingertips. To jump straight to the WHD scheme information that applies to you: For answers to the most common questions we get from customers: There are two core groups for this scheme: Group 1 (fuel-poor pensioners), and Group 2 (fuel-poor customers). Update your browser for a better web experience, here and all over the internet. The WHD Helpline is not your energy supplier. Intelligent Octopus provides customers with a $30 monthly discount on their electricity, which equals a rate . If you're an Octopus customer, you can access our Financial Support form here a quick and simple online tool which asks you a series of questions about your financial situation. They will use data from the Valutations Office Agency (VOA) - another Government department - to identify households which are likely to have high energy costs. disable your software and try accessing again. OCTOPUS ENERGY has launched a new scheme that uses the UK's incredible wind potential to save up to 350-a-year on household energy bills, Express.co.uk can exclusively reveal. DON'T MISS Thousands urged to switch off electricity tonight in new test [RPEORT] Octopus Energy absorbs another supplier as 60,000 customers warned [INSIGHT] Mum's solar panel perks which includes making money from energy [REVEAL]. Freephone available Monday to Friday: 8:30am - 4:30pm (Closed bank holidays), By post You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. People on certain types of benefits will have an extra 150 paid into their bank account this winter. The scheme will run between November 2022 and March 2023. If your application is successful, the WHD rebate will be added to your energy account, added as credit to your Smart Pay As You Go electric meter or sent to you as energy vouchers from PayPoint, to top up your traditional pre-pay meter, by 31 March 2023. The only energy supplier Which? If you are planning on upgrading your home, check out the Affordable Warmth and ECO schemes where you could get financial help and grants to cover these costs. You will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. Please report this to us at info@utilityswitchboard.com. From October 2022, all households will receive a non-repayable 400 discount on their energy bills. The qualifying date for meeting these criteria was the 21st August 2022. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with . Enter your email address at octopus.energy and catch the chance to enjoy at least 30% Off in February. A successful application will net you the full amount available, currently set at 140. The scheme in England and Wales has been reformed to provide more rebates automatically and improves the targeting of support. The payment will be administered by energy suppliers over 6 months. Finance All student finance Parents' guide 2022 Student loan . The amount will typically be paid, and is eligible to people over State Pension age (66 or above). The money is not paid to you - it's a one-off discount on your electricity bill,. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they dont even have to pay a penny back. The fund has already helped tens of thousands of customers with specialised support, and since the October price cap rise was announced, we've doubled it again from 7.5m to 15m. Your partner must be registered on your record on DWPs benefit system or you will not be eligible for a rebate. The Dealhack PWD Discounts Guide is the ultimate savings guide for persons with physical, intellectual, and sensory disabilities. Octopus Energy Generation is one of Europes largest investors in renewable energy, managing a 4 billion portfolio of renewable energy assets throughout the continent. FY4 5ES, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Finance. 5. Intelligent Octopus is going to bring down customers' household electricity bill by up to 20%." Electrek's Take If you're a Tesla driver, this is kind of like using the Utility Rate Plans setting. While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? Come to Octopus Energy! This scheme helps people who need it most cover their high Winter bills. For people who don't pay council tax by direct debit, they will get a letter from the council telling them how to get the 150. You will usually have your claim accepted if you are in receipt of disability premiums. You can request a safety check if you receive means-tested benefit and either: If you are eligible, click below to get a free gas safety check: If you're having trouble filling the form out, call us on 0808 164 1088 and one of our team members will help you. Registered number: 09263424. The customers in question got a 99 percent discount on their gas usage for a short period of time over winter, which we have honoured up to their latest bill. A means tested benefit is one where the money, and whether you can have it, are based on how much money you make and already have. Octopuss domestic energy arm already serves 3.4 million customers with cheaper greener power, through Octopus Energy, M&S Energy, Affect Energy, Ebico, London Power and Co-op Energy. If you do not do so, you will not receive a rebate this winter. We also provide Mobility Scooter Insurance protection against accidental damage, theft or loss, third party liability, personal accidents as well as mobility scooter breakdown and recovery. This code gives customers 5% off at Octopus Energy. We provide Carers Insurance that protects Home Carers, Personal Assistants, or the carers employer. This scheme was set up by the Government in 2011 and has helped millions of low-income and vulnerable households since, bringing us one step closer to ending fuel poverty. The average saving for households per trial window was 0.23, with some participants saving up to 4.35 per turn down event. Octopus Energys head of finance Stuart Jackson said: We held our standard variable tariff meaningfully below the price cap through that period and effectively provided some shielding to customers against the rising wholesale cost.. update your preferences via your online account, Accessibility and Inclusion at Octopus Energy. The dips are known as "boost periods" from 04:00 - 07:00 and 13:00 - 14:00. Energy supplier grants - 1,500. It is part of Octopus Group, which is a certified BCorp. To learn more, visit: octopusenergy.com. With operations in 13 countries, Octopus Energy Group's mission is going global. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Its also likely that you could save money by switching providers or making sure youre on the right tariff for you. Domestic energy customers are people who pay for the electricity and gas they are using for their homes, not for businesses. Home of the Daily and Sunday Express. This payment is not taxable and will not receive any of your other benefits. Visit the gov.uk page on Cold Weather Payment for more detail. There's also lots of information about this on the government's Energy Bills Support Fact Sheet, and you can check here for regular updates. The only energy supplier Which? We can install a smart meter at no extra cost if you struggle to read your meter, or can't reach a prepayment meter to top up. "Customers dont need to worry, the error is now fixed and all those affected have already been contacted.. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline otherwise you will not receive a rebate. However, the firm reassured the customers they don't have to worry about getting slapped with a new bill to reflect the actual amount of gas used, despite the error. The British Gas Energy Trust pays hard-up households up to 1,500 - and . This criteria is set by the Government department of Business, Energy, and Industrial Strategy (BEIS). The WHD scheme has changed for years 2022 / 2023. For more information, check out our website. Octopus Energy told customers in the email: "Don't worry about the gas we've already billed you for: that was our mistake, and we have no intention of re-issuing your bills or trying to charge you for it.. For more information about the Warm Home Discount, you can contact the dedicated team with the details below. This service is to ensure that those on the register can access a 24/7 phone line and priority support in an emergency as well as additional help with organising bills and payments. The move contributed to a 141million operating loss for the last financial year, to the end of April 2022. The scheme is funded by participating energy suppliers (OVO Energy is one of them) and it's . If you believe you should be eligible for the Core group 1 WHD but have not received a letter confirming your eligibility by mid-January 2023, please check https://www.gov.uk/the-warm-home-discount-scheme for more information about the scheme or call the WHD helpline on 0800 107 8002. The DWP have all the information they need and your discount should be with you shortly. has recommended 5 years in a row. Perfect for charging an electric vehicle. Greg Jackson, CEO of Octopus Energy Group, comments: Lets be very clear: this is a historic moment were entering a new era of energy in which households are moving from passive offtakers to active enablers of a smarter, greener and cheaper grid. In December 2021, Octopus Energy Group was valued at approximately $5 billion following a $600 million investment from Generation Investment Management and a $300 million investment from Canada Pensions Plan Investments Board. Instead of cutting off whole chunks of the country if we are short of gas, we can reward people for using less energy at times of peak demand. Speak to an expert and have your query resolved in minutes. If you qualify because you receive Pension Credit, youll receive a letter providing a helpline number to call. 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Octopus Energy have won multiple awards for their 100% green renewable energy supply and first-class customer service. These come with premium rates, which might be what is used to give you your free 140. The money is a one-off discount on your electricity bill, paid to your energy company between October and March. Other people in Scotland have to apply for Warm Home Discount. There are many ways we can help. Brunel Way Households will see a discount of 66 applied to their energy bills in October and November, rising to 67 each month from December through to March 2023. Competitive pricing. DWP use this database for determining Scottish postcodes for the Core Groups. Almost half of the country are on Standard Variable Tariffs, which are the default tariffs, and the most expensive. Origin Energy is a leading Australian energy . Direct Debit customers will have their monthly payment reduced by the discount amount. It was the companys third major investment round since launching to the market. If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. You can choose to pay monthly or annually. This may be applied as a credit directly to your meter if you are on a Smart Pay As You Go meter or through energy vouchers to top up your traditional pre-pay meter. There are plenty of energy grants and schemes open to help you out if you're struggling.. The heart is not as good as action! Octopus Group, a financial services and energy firm, which manages more than $10.7B of funds. The Octopus Energy Agile tariff allows you to use energy when consumption is low bringing down prices to a minimum, sometimes even free. This scheme helps people who need it most cover their high Winter bills. Octopus Energy is poised to invite 1.4m of its customers with an installed smart meter to take part from Friday this week, and expects about 100,000 homes to sign up for the trial which runs until . It offers liability cover in case of accidental property damage, injuries or legal expenses. This is a tax-free benefit for people who are state pension age or over, have a disability and need someone to help look after them. Customers will be contacted in writing by mid-January 2023 to be advised of their eligibility for the scheme. 4. To qualify for the Octopus Energy Warm Home Discount, at least one of the below should be true: Depending on which group youre in, there are different ways to get the Warm Home Discount. Visit the gov.uk page on cost of living payments for pensioners for more detailed info. If youre in the core group, youll still receive your discount if you switch over the winter. Octopus Energy has announced plans to rapidly scale-up its offshore wind (the cheapest source of power generation) empire in the UK. The Warm Home Discount is a one-off payment to reduce eligible customers' bills over the winter months. You could also try coupons from popular stores like . Youll be able to let us know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else we should know. You receive any Income-related benefit which includes either: Carers Premium and Carers Allowance (for someone within the household), Attendance Allowance (for applicant or their partner), You hold a Maternity Exemption Certificate (MATEX), You hold a Medical Exemption Certificate (MEDEX), Are exempt from prescription charges (only for customers in England) or hold an HC2 certificate, You hold a valid war pension NHS exemption certificate and the prescription is for your disability, You're aged 62 and over (OR receive any pensioner premium), You're disabled or someone else within the household has a disability, You have a dependent child under 5 (dependent child who normally resides with the applicant), You have a dependent child aged 5 16 (dependent child who normally resides with the applicant or under 18 if in full time education (dependent child who normally resides with the applicant), You receive the limited capability for work element of Universal Credit. It comes after Britain's third-largest energy supplier said . To be in the broader group, you have to be receiving certain benefits which vary by provider. These reforms have not been possible in Scotland due to differences in the way data is held, so there is a separate scheme in Scotland. If you meet the low income criteria, you also need to meet the new High Energy Costs Criteria. Octopus Energy has a smart tariff which can also do this. If you live in England or Wales and are on means tested benefits, and live in houses with high energy costs. If you are a Prepayment customer you will be given vouchers. Looking for ways to reduce your bills? Please note that there is no longer a Broader Group in England and Wales. An unsafe appliance wont burn gas properly, which can lead to carbon monoxide poisoning. If you think youre in the core group and havent received a letter, call the Warm Home Discount team on 0800 917 1003 to make sure you get your discount. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). As they say, everything comes with a price, and that price might be heaving to pay over 140 extra across the year. Peel Park If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. Even something as simple as insulation can massively warm up your home, meaning you can leave the heating off for an extra couple of months. FCA Firm reference Number is 618327. Whichever energy supplier you're . To be able to apply, you need to live in Scotland and get means tested benefits. 3. Or if you have a registered email on your energy account, your vouchers will be emailed directly from Paypoint from noreply@paypoint.com. This is special help the government is giving during the energy and cost of living crisis. The best Octopus Energy coupon code available is GO. Octopus Energy Ltd is a company registered in England and Wales. Existing crisis support schemes such as the 400 Energy Bill Support Scheme for all households, and up to 1,200 for the most vulnerable households, will still remain in place. Where its colder and darker, we have the heating and lights on more than we usually would, increasing our energy bills throughout the winter. Those that can be added to this list include pregnant women, people with a disability, those that rely on medical equipment/refrigerated medicine and those that are at state pension age. Receive the Guarantee Credit element of Pension Credit. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Update your browser for a better web experience, here and all over the internet. Youll receive a letter from the Department of Work and Pensions (DWP) in the Autumn to tell you that youve been accepted and will be paid your 140 automatically by the end of March. Be with an energy supplier who is part of the WHD scheme. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive or can be found online here. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. It has been used 413 times. They'll send you a letter letting you know whether: The WHD Helpline is not your energy supplier. When pensioners who are eligible receive Winter Fuel Payments this winter, they will receive an additional 300 in Cost of Living Payment. This scheme provides a 140 discount off your electricity bill directly to your energy company. We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. Blackpool Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they don't even have to pay a penny back. At Cadent we're excited to be part of the future of UK energy! Employment and support allowance (ESA) - up to 117.60/week plus top-ups. Traditional Prepayment customers will get a voucher they can redeem as top up credit for their electricity meter. The service has been tested in the UK already. Update your browser for a better web experience, here and all over the internet. The company claimed bills were 50 lower than the UK household average compared to the price it was allowed to charge under Ofgem rules at the time due to the decision. Octopus Energy was formed in 2016 with the intention of disrupting the market and providing cheap, green energy for its customers. Income-based Jobseeker's Allowance, or. If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. Hey I'm Constantine, welcome to Octopus Energy! You do not have access to www.couponbirds.com. It also includes building work needed to make adjustments to your home, such as having railings or ramps fitted. Income-related Employment and Support Allowance (ESA), or. We created a 2.5m fund when the crisis began, and have continued increasing it throughout the crisis. You should already be getting this if you are meant to be getting it. Others you might not have heard of, but be able to get. Octopus Energy Ltd is a company registered in England and Wales. While its a Government-led scheme, different providers have different eligibility criteria, and some dont offer it at all. Outside these times there is another price per kWh. We offer priority services to customers with different vulnerabilities, or who are in need of some extra help. This schemes offer varying levels of support depending on your circumstances, so its worth taking the time to find out what youre eligible for. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. On the 8th September, the government announced a significant support package to help with energy costs this Winter. The WHD helpline opened on the 14 November 2022, and can be reached on 0800 107 8002. Visit the gov.uk page on Winter Fuel Payments for more detailed info. This is easy to clear up simply give them your MPAN and electricity account number (theyll be on your electricity bill) by calling 0800 731 0214 or write to: Warm Home Discount This is ongoing support the government gives every year to people who need help paying for their energy. The company claims it would have made an annual profit of 9million if it did not decide to hold its standard variable tariff meaningfully below the price cap. Pensioners who can get Winter Fuel Payments. Eligible customers will be identified based on Low Income Criteria and High Energy Costs Criteria. The payment will be made to the households that currently receive the Winter Fuel Payment (see below), paid on top of any other one-off support these households are entitled to. Hey I'm Constantine, welcome to Octopus Energy! The non-repayable discount will be. If youre eligible, youll receive 25 per every 7 day period, with payments made to the same bank account you use to receive your benefit payments. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. We were the first energy supplier to offer this service to our customers, and we hope others will follow our lead. But what happens to your Warm Home Discount? Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. We've got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net zero target by 2050. . READ MORE: Face of lonely Stone Age boy brought back to life after 8,300 years. The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline, otherwise you will not receive a rebate. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. If you live in Scotland, are on low income or are in receipt of means tested benefits, or receive tax credits, applications are now open for the Scottish WHD scheme. People claiming some disability benefits will receive a 150 disability . A discount from Government for every household in the UK. If youre in the broader group, youll have to apply every year. Join the Priority Services Register. To reduce carbon footprint. With operations in 13 countries, Octopus Energy Group's mission is going global. Please, please get in contact with us if youre struggling with your bills. We will contact you to explain what is needed should you be selected to provide evidence of your eligibility for the scheme. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. Scotland will maintain the application scheme as per the WHD mechanism for previous years. Might be heaving to pay over 140 extra across the year reduce eligible customers will be identified based low. 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